Inappropriate Jazz

Returns & Refunds Policy

Last updated: October 29, 2026

At Inappropriate Jazz, we want you to love your purchase. Because many of our products are manufactured on demand, our return and refund policies vary depending on the type of merchandise purchased.

1. Apparel & Accessories — Printful

Our apparel and accessories are manufactured and fulfilled by Printful, our print-on-demand production partner.

Because these products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect sizes ordered, or personal preferences, except where required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact Inappropriate Jazz within 14 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photographs showing the damage, defect, or incorrect item

Once your claim has been reviewed and verified, we will arrange a replacement, refund, or other appropriate resolution at no additional cost.

Please do not return merchandise without contacting us first.

2. CDs & Vinyl Records — Elastic Stage

Our CDs and vinyl records are manufactured, sold, and fulfilled directly through Elastic Stage, our independent physical music production partner.

All purchases completed through Elastic Stage are subject to its applicable terms, conditions, and return policies.

For questions regarding shipping, damaged products, returns, refunds, or order issues, please contact Elastic Stage here.

Customers should refer to their original Elastic Stage order confirmation email for their order number and shipping information.

Damaged or defective products should be reported to Elastic Stage within 14 days of delivery, in accordance with its claims procedure.

Please retain the original packaging and provide photographs of any damage when submitting a claim.

Elastic Stage handles customer service and order-related inquiries for purchases completed through its website.

3. Refunds

For eligible purchases made through the Inappropriate Jazz Shopify store, approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

For purchases completed directly through Elastic Stage, refunds are administered according to Elastic Stage's applicable policies.

4. Lost or Missing Packages

If your apparel or accessory order has not arrived within the expected delivery timeframe, please contact Inappropriate Jazz so we can investigate with our fulfillment partner.

For missing CDs or vinyl records purchased through Elastic Stage, please contact Elastic Stage here.

5. Return Shipping

For verified damaged, defective, or incorrectly fulfilled Shopify orders, Inappropriate Jazz will cover any required return shipping costs.

Customers should not return products without receiving instructions.

For purchases made directly through Elastic Stage, its applicable return shipping policies apply.

6. Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available to customers under applicable consumer protection laws.

Where mandatory consumer protection laws provide additional cancellation, return, refund, or warranty rights, those rights take precedence over this policy.

7. Contact Information

For questions regarding apparel or accessories purchased through our Shopify store, please contact Inappropriate Jazz using the contact information provided on our website.

For CDs and vinyl records purchased directly through Elastic Stage, please contact Elastic Stage here.